A Football Association executive accused social media companies of treating abuse as a “golden goose” as the former England and Manchester United defender Rio Ferdinand revealed how members of his family would “disintegrate” over the online abuse he has suffered.

Edleen John, the director of corporate affairs and co-partner for equality, diversity and inclusion at the Football Association, told MPs and peers that online abuse was a “golden goose” for social media firms because it amplified their audiences. She added: “What we are seeing from social media companies is significant resistance and a desire to focus on a business model and making money.”